Compare Free, Starter, Pro and Enterprise

Reality Twin has four plans: Free, Starter, Pro and Enterprise. This article covers what's included in each, the differences that matter, and how to pick — plus the full pricing detail on the /pricing page.

Free

For evaluating the product on a real site.

• 100 conversations / month.
• 1 AI Twin.
• Website crawl up to 100 pages.
• Structured Q&A.
• Email support.
• "Powered by Reality Twin" badge in the widget.

Starter

For a single founder or small team going live.

• 2,500 conversations / month.
• Up to 3 AI Twins.
• Website crawl up to 1,000 pages, 10 uploaded documents.
• HubSpot / Salesforce CRM sync.
• Slack notifications.
• Marketplace publishing.
• Remove the badge.
• 5 team seats included.

Pro

For growing teams that want the full platform.

• 25,000 conversations / month.
• Unlimited AI Twins.
• Unlimited knowledge sources.
• Twin-to-Twin protocol (send intros).
• Opportunity engine and Analytics Pro.
• Knowledge-gap reporting and freshness scoring.
• Appointment booking and paid service requests in chat.
• Lead scoring with intent signals.
• Priority support (target reply within 4 business hours).
• 20 team seats included.

Enterprise

For regulated industries and large organisations.

• Custom conversation volume.
• Dedicated region, including Switzerland.
• SSO / SAML, SCIM provisioning.
• Private model deployment.
• DPA + SLA (99.9% uptime target).
• Named customer success manager.
• Roadmap early access.
• Unlimited seats.

How to choose

• Just testing — Free.
• Live on one site, want leads in your inbox — Starter.
• Multiple brands, sales team, network-driven growth — Pro.
• Regulated, custom region, procurement / security review — Enterprise.

Frequently asked questions

Can I switch plans mid-month?

Yes — see Change or cancel your plan. Upgrades are immediate and prorated; downgrades apply at period end.

Is there an annual discount?

Yes — two months free on Starter and Pro when billed annually.

Do you offer discounts for non-profits or education?

Yes — email hello@realitytwin.io with proof of status.