Help, when you actually need it.
Browse guides by topic, or write to a human. Every ticket is answered by the team building the product.
Getting started
Create your account, connect your website and launch your first AI Twin in about a minute.
Knowledge & training
Feed your twin the right sources so every answer is grounded and cited.
Personality & tone
Tune how your twin sounds, what it refuses, and how it hands off to humans.
Leads & conversations
Review transcripts, score leads and route them into your CRM.
Network & marketplace
Publish your public profile and understand Twin-to-Twin discovery.
Billing & plans
Upgrade, downgrade, invoices and what counts as a conversation.
Security & privacy
Data residency, isolation, GDPR/FADP and the DPA.
Troubleshooting
The widget didn't load, the twin gave a wrong answer, a crawl failed — start here.
No tiered support queues. No bots pretending to be people.
Email support
Fastest way to reach a human. Usual reply time: within one business day.
Talk to sales
Enterprise, security review, procurement, custom volume or hosting region.
Report a security issue
Responsible disclosure — we reply within one business day and credit researchers.